MBA Candidate · University of Hong Kong

Rishi
Vinod.

First Class CS grad. HKU MBA on a merit scholarship. Now at Lacoste Travel Retail. I build things, pitch things, and occasionally overthink snack branding.

Rishi Vinod
Scroll
Brand Strategy Consumer Experience Travel Retail HKU MBA Business Development UX Research Digital Transformation Product Thinking Hong Kong Brand Strategy Consumer Experience Travel Retail HKU MBA Business Development UX Research Digital Transformation Product Thinking Hong Kong
01

About

Building at the intersection of ideas.

I started in computer science — specialising in Human-Computer Interaction at the University of Glasgow (First Class Honours) — before spending 3+ years at Sutherland Global Services managing enterprise accounts across Amazon, Disney Hotstar, TripAdvisor, and Qatar Airways.

Now at HKU on a merit scholarship, I'm making a deliberate pivot toward brand strategy, consumer experience, and commercial roles — and putting that into practice as a Travel Retail & Corporate Business Intern at Lacoste.

Outside work: fragrance, football, music (Grade 8 vocals), and gaming.

Current Role
Travel Retail Intern
Lacoste · Hong Kong
MBA
University of Hong Kong
Merit Scholar · 2025–2026
Undergrad
University of Glasgow
BSc. (Hons) in Computing Science · First Class
Focus Areas
Brand Strategy Consumer Experience Business Development Digital Transformation
Languages
English · Hindi · Malayalam
Interests
Football · Music · Gaming · Fragrance
02

Work

Apr 2026 – Present
Lacoste
Hong Kong SAR
Current
Travel Retail & Corporate Business Intern
  • Leading a Business Intelligence project to develop sales dashboards generating customer insights, performance metrics, and competitor analysis
  • Facilitated partner communications and operational coordination across key travel retail accounts for APAC
  • Developed pitch decks for strategic partnership initiatives, presenting to senior leadership and external partners
  • Managed sales data, invoices, and end-to-end merchandise shipment logistics across APAC
Apr 2024 – Jan 2025
Sutherland Global
India
Senior Associate – Functional
  • Coordinated 150+ concurrent workstreams across global accounts — Amazon, Disney Hotstar, TripAdvisor, Qatar Airways
  • Cross-functional hub between clients, analysts, and managers — translating complex requirements into actionable plans
  • Reduced user time-on-task by 35% through targeted workflow improvements
Apr 2022 – Apr 2024
Sutherland Global
India
Associate Software Developer
  • Designed a reusable framework reducing dashboard rework by 40%
  • Led visual standards initiative across 100+ internal reports
Jul 2021 – Sep 2021
CFS Zipp
United Kingdom
UI Design Consultant
  • Iterative design discussions with senior stakeholders, building consensus around user needs and business priorities
  • Improved product experience through prototyping and structured stakeholder feedback
03

Projects

04

Skills

01

Brand Strategy

Segmentation, positioning, and GTM built on cultural insight from the lifestyle sector.

PositioningGTMRetail
02

Customer Experience

Journey mapping and service design informed by HCI research and enterprise account management.

UX ResearchJourney Mapping
03

Data & Analytics

Building dashboards and turning data into narrative — Power BI, Python, AI-assisted analysis.

Power BIPythonExcel
04

Stakeholder Management

150+ workstreams coordinated across global enterprise accounts and cross-functional teams.

Account MgmtB2B
05

Product & Design

From Figma wireframes to deployed MVPs — building with commercial intent, not just technical skill.

FigmaReactAI Integration
06

Creative Direction

An eye for aesthetics shaped by years across music, gaming, fragrance, and brand culture.

Visual ThinkingCopywriting
05 Contact

Let's connect.

Open to conversations around brand strategy, marketing, consumer experience, and MBA networking. Based in Hong Kong.

Available for opportunities